Before you start
Useful answers, without
the small print.
Is this legal advice?+
No. This is procedural guidance, strategy, document preparation and process education. You represent yourself and make the decisions about your case.
How is this different from a template?+
A template is generic. Documents prepared here are based on your specific facts, correspondence and intended route.
Will I need to go to court?+
Not necessarily. Many disputes are addressed before court, but no outcome can be guaranteed. If court becomes relevant, you can obtain legal advice and decide whether to proceed.
Do you take a percentage of what I recover?+
No. Pricing is fixed. You keep 100% of anything you recover.
What if the Financial Ombudsman Service rejected me?+
A rejection does not automatically answer every other procedural question. We review the decision and facts carefully, identify what remains open and avoid promising a route that is not available.
Can I use this outside the UK?+
Some digital processes can be accessed internationally, but the appropriate route depends on the institution, jurisdiction and facts. We check that before suggesting a next step.